Job Description

About this Position:

Job Title: Business Analyst

Key Responsibilities:

Transition & Codebase Ownership

• Analyze and document the existing TLMS source code, build scripts, system configurations, and dependencies.
• Participate in hands-on knowledge transfer sessions with the outgoing vendor.
• Establish technical baselines to support enhancements, maintenance, and future scalability.

System Development & Enhancement

• Lead the design, development, and deployment of new TLMS features based on business priorities.
• Ensure compatibility and integration with agency platforms and required third-party applications.
• Maintain and upgrade system components (Java, Angular, SQL Server, Docker, Kubernetes).

Ongoing Support & Performance Optimization

• Oversee technical troubleshooting, root cause analysis, and bug resolution.
• Conduct vulnerability scans, penetration tests, and system monitoring.
• Apply patches, upgrades, and performance improvements using approved methods.

Security & Compliance

• Ensure all development and infrastructure work complies with:
• Client’s Information Security Program
• NIST Cybersecurity Framework standards
• Prevent insider misuse and accidental disclosure.
• Maintain security measures for servers, data, and access control layers.

Documentation & Testing

• Maintain up-to-date technical documentation including:
• Architecture diagrams
• API specifications
• Testing and deployment procedures
• Oversee implementation of test plans (unit, integration, end-to-end using tools like Selenide and Flyway).

Collaboration & Leadership

• Provide technical leadership to development and DevOps staff.
• Collaborate with Client's and other contractor staff during sprint planning, retrospectives, and release management.
• Review and validate deliverables against acceptance criteria and system requirements.

Required Qualifications:

• Bachelor’s degree in Business Administration, Information Systems, or related field (or equivalent work experience).
• Experience as a Business Analyst, preferably in Agile environments.
• Strong experience in backlog grooming, requirements gathering, and stakeholder facilitation.
• Familiarity with change management principles and practices.
• Proficiency with Agile project management tools (e.g., Jira, Azure DevOps).
• Excellent communication, documentation, and presentation skills.

Highly Desirable:

• Experience working in public sector or with enterprise systems like TLMS.
• Understanding of geospatial (GIS) systems and integration concepts.
• Knowledge of NIST Cybersecurity Framework compliance considerations.

Soft Skills:

• Analytical mindset with attention to detail.
• Ability to adapt to changing priorities and manage multiple workstreams.
• Collaborative and proactive problem-solving approach.

Working Conditions

• Agile team-based environment.
• Occasional on-site meetings as required.
• May require flexible working hours to align with project milestones.

Note: For H-1B and OPT cases, we are seeking candidates from recognised organizations.

"No phone calls please."

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