Job Description

Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.

Our vision: A world where everyone is free to focus on their most purposeful work, together.

About the Role:

Wrike is looking for a Business Systems Analyst to join our Business Systems team within the Revenue Operations organization.

Your Impact:

• Serve as an administrator for our Salesforce instance, ensuring data integrity, user support, and ongoing system optimization
• Optimize and maintain the sales technology stack (e.g., Salesforce, CPQ, sales enablement tools) to support GTM strategy and OKRs
• Collaborate with GTM leadership and cross-functional teams to identify, implement, and track system enhancements that drive sales productivity and efficiency
• Lead deep-dive root cause analysis on sales process bottlenecks and system-related business challenges
• Partner with Sales, Customer Success, and Salesforce Developer teams to develop, automate, and improve business-critical sales reporting and dashboards
• Project manage and prioritize key sales systems initiatives, including new tool rollouts, integrations, and process improvements

Your Qualifications:

• 2+ years of experience in sales systems, sales operations, or business operations roles, preferably at SaaS companies with a B2B sales motion
• Hands-on experience as a Salesforce administrator, including user management, configuration, workflow automation, and reporting
• Strong problem-solving, process mapping, and written/verbal communication skills
• Experience using data and systems to drive insights and business decisions; familiarity with CRM administration (Salesforce.com or similar), and data visualization tools (e.g., Tableau, Looker, Domo)
• Ability to influence without authority and strong stakeholder management skills
• Advanced spreadsheet skills and experience with process documentation
• Strong attention to detail and organizational skills with the ability to scope and deliver systems projects independently end-to-end
• Excellent communication and critical thinking skills to understand and improve GTM systems and processes

Standout Qualities:

• Intermediate SQL skills and experience with system integrations or automation tools (e.g., Zapier, Workato)

Why Join Wrike?

At Wrike, our people drive our success. Join a community of over 900 innovative Wrikers, trusted by 20,000+ businesses worldwide, and experience benefits designed to empower every aspect of your life.

Empowered Living:

• Comprehensive Health Coverage: Enjoy medical, dental, and employer-paid vision insurance.
• Security & Support: Benefit from life insurance and employer-paid short- and long-term disability.
• Financial Well-Being: Build your future with our 401(k) plan featuring an employer match along with FSA/HSA benefits.

Nurturing New Beginnings:

• Generous Parental Leave: Cherish every moment with 18 weeks of leave for birth mothers and 4 weeks for non-birth parents.
• Community Connections: Engage with our vibrant Wrike Employee Resource Communities (WERC) to connect, grow, and thrive.

Work & Life Enrichment:

• Flexible Time Off: Our flexible time off (FTO) policy empowers you to balance work, personal matters, and well-being on your own schedule.
• Home Office Support: Enjoy a $500 Working-from-Home stipend to create a comfortable and productive home office.
• Celebration & Service: Enjoy 11 paid holidays and 2 volunteer days to rest, recharge, and give back.

Global Impact:

• Join a team recognized worldwide for leading by example and delivering collaborative work management solutions that empower businesses across the globe.

Your recruitment buddy will be Jakub Švitorka , TA Manager.

#LI-JŠ1

The range below reflects the base salary for this full-time position and applies to all U.S. locations, excluding benefits, discretionary bonuses, and other incentives. The final offer within this range will consider factors such as the role, seniority level, geographic location, and employment contract type. An individual’s work location, unique skills, experience, and relevant educational background will also influence the final offer. For tailored compensation details based on your preferred location, please discuss with your recruiter during the hiring process.

Total compensation pay range

$73,000—$91,000 USD

Who Is Wrike and Our Culture

We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.

Hybrid work mode

Wrike promotes a hybrid model for team members near our office hubs in San Diego, Prague, Dublin, Nicosia, and Tallinn, with 2–3 in-office days per week to foster collaboration and teamwork. This work mode supports our culture of collaboration and solving problems fast to deliver business outcomes and win together.

Our persona

Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.

Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!

Approachable: We're friendly, easy to get along with, considerate, and helpful.

Our culture and Values

Customer-Focused

We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.

Collaborative

We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.

Creative

We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.

Committed

We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.

Check out our LinkedIn Life Page , Company culture page , Instagram , Wrike Engineering Team , Medium , Meetup.com , Youtube for a feel for what life is like at Wrike.

Job Tags

Remote job, Full time, Contract work, Temporary work, Work at office, Immediate start, Work from home, Worldwide, Home office, Flexible hours, 2 days per week, 3 days per week,

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