Are you a caring and compassionate individual who enjoys helping others? Robert Half is looking for dynamic medical receptionists with healthcare specific experience to assist our clients in the area. These important care positions frequently become available and we're looking for vibrant individuals to grow our talent pool. The ideal medical receptionist will have experience working in a community health center and have medical insurance knowledge. The medical receptionist will enter and review referrals and prior authorization requests, including researching and obtaining additional information as necessary or returning to sender, per standard policies and procedures. The patient access specialist will also review claims for appropriate billing and correct payment, identify and route claims for advanced or clinical review, and assist in providing coordinated care.
Requirements: Ideal candidates will have at least one year of experience in a health-related setting, including knowledge of insurance plan benefits, regulations, care coordination, and authorization functions. Knowledge of medical terminology and coding. Excellent communication skills including interviewing, active listening, negotiation, persuasion, and conflict resolution preferred.
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